Here’s a news flash for financial advisors who think their clients are telling them everything: There’s a good chance they aren’t. In fact, they are probably keeping some big secrets that could jeopardize their long-term investment returns. In this podcast, Capital Group’s head of consumer research, Mike Van Wyk, reveals what these investors might be hiding and suggests steps advisors can take to strengthen their client relationships.
Mike Van Wyk is vice president of customer research & insights at Capital Group. He has 21 years of industry experience. Previously, Mike was director of global strategy development and advanced research methods at Procter & Gamble. He holds an MBA from the University of Texas and a bachelor's from Michigan State University.
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